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Legal

Privacy Policy

Last updated: September 2026

Straight 247 Hustle ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following personal information from you:

  • Identity information: name, date of birth
  • Contact information: email address, phone number, delivery and billing address
  • Transaction information: purchase history, payment details (processed securely by Stripe — we do not store card details)
  • Technical information: IP address, browser type, pages visited, time spent on site (via analytics tools)
  • Communications: any messages you send us, newsletter subscriptions

2. How We Collect Your Information

We collect personal information:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies and analytics tools when you use our website
  • From third-party payment processors (Stripe) in connection with your purchases

3. Why We Collect Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to your enquiries and provide customer support
  • Send marketing communications (only with your consent — you can opt out at any time)
  • Improve our website and services
  • Comply with our legal obligations under Australian law

4. Disclosure of Your Information

We may share your personal information with:

  • Payment processors: Stripe (for secure payment processing)
  • Shipping carriers: for delivery of your orders
  • Analytics providers: such as Google Analytics (anonymised data only)
  • Legal authorities: if required by law or to protect our legal rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Your data is stored on secure servers. Payment information is encrypted and handled by Stripe in accordance with PCI-DSS standards.

If you believe there has been a breach of your personal information, please contact us immediately at the address below.

6. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can disable cookies through your browser settings, however this may affect the functionality of our website.

7. Access and Correction

Under the Privacy Act 1988, you have the right to access and request correction of the personal information we hold about you. To make a request, please contact us using the details below. We will respond within 30 days.

8. Marketing Communications

If you have subscribed to our newsletter or marketing emails, you may unsubscribe at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly. We will process your request promptly.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Complaints

If you believe we have breached the Australian Privacy Principles or the Privacy Act 1988, you may lodge a complaint with us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Contact Us

For any privacy-related enquiries, please contact:

Straight 247 Hustle

Email: [email protected]

Kogarah NSW 2217, Australia